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Help Desk

 


We are scheduling maintenance on Sunday, November 22nd, 9AM to 7PM, for server maintenance and updates. This maintenance is necessary to ensure our resources are secure against security vulnerabilities and to maintain optimum performance levels.

During this maintenance period various applications and services will be affected and unavailable most likely for short time periods, including the following:

  • Internet access
  • Email (College of Medicine)
  • SharePoint (Intranet)
  • All College of Medicine websites
  • Network file storage (home directories and group drives)
  • Streaming media (webcasts / recorded lectures)
  • Network printers
  • Database applications
    o CDCS
    o Arcadia (CLC)
    o Admissions Applications
    o Library Browse (E-books, E-Journals)
    o MED Directory Browse

If you have any questions or concerns please contact Network Services, network.services@med.fsu.edu.
 


We are scheduling the physical relocation of our server room during Winter Break. All network resources, including Internet access, will be unavailable during this time. We will begin bringing resources offline Thursday, Dec. 24th, 2009, at 6:00pm. We anticipate all resources to be back online Wednesday, Dec. 30th, 2009, at 8:00am.

During this relocation period all applications and services will be affected and unavailable including the following:

  • Internet access
  • Email (College of Medicine)
  • SharePoint (Intranet)
  • All College of Medicine websites
  • Network file storage (home directories and group drives)
  • Streaming media (webcasts / recorded lectures)
  • Network printers
  • Database applications
    o CDCS
    o Arcadia (CLC)
    o Admissions Applications
    o Library Browse (E-books, E-Journals)
    o MED Directory Browse

If you have any questions or concerns please contact Network Services, network.services@med.fsu.edu.

 



If you need technical assistance:

  • Main Campus: Contact the IT Department at 850-644-3664 or .
     
  • Regional Campuses: Contact the Regional Campus Technology Coordinator.
  •  Daytona Beach
  •  Ft. Pierce
  •  Orlando
  •  Pensacola
  •  Tallahassee
  •  Sarasota

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